How Music Builds Brands — An Exclusive Conversation with Pierre Carnet

Emirates Reporter
6 Min Read
Pierre Carnet, Managing Director, MassiveMusic MENA

In an exclusive conversation with Emirates Reporter, Pierre Carnet, Managing Director, MassiveMusic MENA shares how music has evolved from a background element into a powerful strategic tool for brands. He speaks about the science behind sonic branding, the emotional impact of sound on consumer perception, the growing influence of AI in music creation, and why brands must treat music as a core asset rather than an afterthought.

E.R- What made you believe music could be more than just a background sound for brands? What is the concept of Sonic Branding & Design?

Pierre Carnet-The effectiveness of ​music as a marketing ​tool is backed by collective ​data, ​as well as individual ​emotion ​and observation. Over ​the ​years, ​research has shown ​that ​highly engaging music ​in campaigns can ​boost marketing ROI by an ​average ​of 32% (source), ​and ​that sonic ​branding ​is now the ​most effective way ​to drive ​brand recognition, increasing brand ​awareness ​by ​191% within two seconds (source) – more than slogans and written ​brand ​names. Beyond ​the research, music is ​also often ​quoted ​as ​the singularly strongest memory builder ​by audiences, ​who ​remember iconic campaigns thanks to their ​choice ​of tracks. This ​is what we try to ​channel ​with ​sonic ​branding ​work at MassiveMusic: ensuring ​the brands ​we work ​with build ​emotional, long-lasting ​memories with ​their audience, and stand out in today’s noisy world. 

E.R- How do you decide what a brand should sound like when each and every audience is different? Talk about the kind of research that goes into the strategy.

Pierre Carnet- Identifying the ​right ​brand ​sound is a ​fundamentally strategic and ​data-based ​approach. ​To ​ensure ​that we select the ​right tones, ​genres, and instruments, we do in-depth ​research ​into the identity and persona of ​a brand, its audience, ​its competitive ​landscape, ​and the ​context within ​which the ​music ​will be ​used. This allows us ​to remove ​subjectivity ​and ​find common themes that ​apply to the ​audience of the brand, ​that ​can ​then be ​translated into music. Though individual ​music tastes ​may ​vary from ​person to person, our approach allows us ​to find ​the common ground ​that will ​reach ​the largest amount ​of people ​within a specific target audience, whilst remaining consistent ​with ​the ​brand’s overall identity. 

E.R- Can music really change how people feel about a brand, or is that just required for marketing? What is the overall impact on a brand and how do people take it?

Pierre Carnet- Music is a powerful ​tool to influence how ​a brand is perceived across ​metrics ​like ​trust, quality and ​premium-ness, cultural ​relevance, ​and more. Our ​role is to tweak ​and adjust music so ​ it ​sends the ​right messages to the audience, subconsciously informing ​them ​of the identity ​of the brand ​they are ​interacting with. But this ​doesn’t always ​have to be subtle, and ​there ​are many ​examples ​of ​brands ​operating ​complete turnarounds ​through a ​smart use of ​music. A great reference ​is Cadbury’s iconic drum-playing Gorilla ad, which was developed on ​the back ​of ​a salmonella outbreak in a Cadbury ​factory that seriously ​tarnished ​the ​brand’s reputation. ​This music-driven campaign did not show ​the ​product ​or any promotional elements, and achieved a ​10% ​increase in ​sales ​and ​20% ​increase in ​positive brand perception after ​launch ​(source) – through ​creating engaging, relevant, and entertaining brand content ​with ​music.

E.R- What’s the biggest mistake brands make when choosing music for ads or content? Alternatively, how can brand owners choose the right kind of music to convey a complete and compelling message to the audience?

Pierre Carnet- The biggest ​mistake is ​leaving music ​to the last minute, considering ​it as ​an accessory and not a tool, ​and therefore not ​allowing ​the ​right ​time and budget ​to achieve results. Music choices ​should be creative, but also strategic​: how ​can music tell ​the ​brand’s ​story, connect with its audience, ​or ​ride ​the wave of ​a trend? ​Too often we ​still ​see ​brands resorting ​to generic stock ​music ​or rushed compositions that don’t add to their messaging, ​and sometimes even cheapen or ​weaken ​it. ​Another ​classic ​mistake on ​the other extreme is overspending ​on famous hit songs thinking that they will ​carry the ​campaign ​for you. No​body wants to see ​another ​commercial with “Eye ​of the ​Tiger” ​or “What ​a Wonderful World”! A brand ​won’t ​stand out ​by doing ​something that ​has been done dozens ​of times ​before. Instead, how ​about exploring some interesting local music, up and ​coming ​artists, ​or developing ​crafted ​custom music for your ​unique story? 

E.R- How is AI changing the way music is created? Anything on licensing if you can talk about?

Pierre Carnet- We ​are in the midst of ​a ​seismic ​shift in culture and the ​music ​industry ​since AI technologies ​have come to the ​forefront, which has moved much faster than ​many expected. Last ​year, ​Xania Monet became the ​first fully-AI ​artist ​to ​enter the ​Billboard Hot 100 ​charts, whilst ​in the same ​period ​the top two songs in the ​country ​album ​charts were ​also AI ​creations ​(source). AI music is not in the ​future, it’s already here, and music ​creators need ​to be prepared to deal with ​this evolution. ​The biggest shift ​coming out ​of this ​is ​that music creation ​is now ​easily accessible ​for everyone, ​whether musically trained or not, ​so ​experienced ​music composers ​now have to compete with ​amateurs ​creating music through ​algorithms. This means ​that the importance of ​craft and ​quality, ​as well as live performance, ​will ​only increase ​as ​the only ​way ​to stand out for ​human creators. With regards to licensing AI music, ​this ​is still ​a ​relatively ​unclear space as many ​AI music companies still ​do not ​have an ​infrastructure that allows ​them ​to legally ​license ​music. Though ​this has kept AI music ​at ​bay in some ​spaces, it is changing fast ​and ​won’t last ​long ​as ​some of the leaders ​in ​this ​space have now ​started implementing regulated, ​legally sound ​licensing models ​for their customers. 

E.R- What advice would you give to young creators who want to work in music for brands, not just artists? How can they associate with you?

Pierre Carnet- MassiveMusic as well as other global and regional ​music agencies ​are always ​on ​the lookout for new talents to collaborate with, ​who can ​bring ​fresh sounds, expertise, and quality in composition to ​our ​projects. ​My primary advice ​for ​artists ​wanting to ​enter this ​space ​would ​be to put effort into ​approaching it as a professional ​venture​: ​build ​a ​portfolio and ​website, ​communicate clearly and professionally, ​and have ​your ​back-end in order ​to be able ​to issue invoices and licenses. ​Producing ​for brands ​is a serious professional ​venture​: at MassiveMusic we work for brands such as ​Unilever, ​Saudi ​Aramco, ​Nike, L’Oreal ​and ​Nakheel, and last year delivered an award-winning sonic branding project for KSA’s AROYA Cruises. Our clients expect the ​highest ​level ​of professionalism from ​us, and ​we expect the same from our ​partners ​and suppliers. If ​you’re reading this ​and feel that you have something interesting ​to ​propose, ​you can reach out to ​us ​at dubai@massivemusic.com

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