TECH TALK: ruya and Insightter Launch the Region’s First AI-Powered Growth Intelligence for Banking as a Service

Emirates Reporter
3 Min Read
(R) Christoph Koster – CEO , ruya and (L) Michel Kilzi, CEO, Insightter

Dubai, UAE – ruya Community Islamic Bank LLC and Insightter today announced a strategic partnership that positions the UAE as the first market in the region where Banking-as-a-Service comes with a built-in intelligence layer. Together, they are introducing ruya AI-Growth Intelligence for BaaS – ruya’s banking rails fused with Insightter’s AI growth engine, enabling fintechs to launch, operate, and scale with data-led foresight.

ruya has consistently pushed beyond traditional banking, treating data as a strategic asset and building its operations around data, modern customer behaviour, and measurable growth discipline.

ruya and Insightter have been working together for the past 18 months, co-designing the bank’s intelligence fabric and growth engines. Over this period, Insightter has helped ruya build and industrialize:

  • Onboarding and activation analytics that expose friction and accelerate time-to-first-value
  • Drop-off and journey diagnostics across key mobile and card flows
  • Persona and look-alike models that identify high-quality, sustainable growth segments
  • AI-powered engagement and early-save strategies that improve customer satisfaction and strengthen unit economics

“Every fintech learns the hard way that customer conversion, activation, and engagement don’t follow theory. They follow patterns. Insightter helped us turn those patterns into ruya’s intelligence engine, and now that same AI engine is available to every fintech on our BaaS platform from day one”, says Christoph Koster – CEO , ruya

Instead of starting from zero, Fintechs plugging into ruya’s BaaS will start with a proven AI-powered playbook: onboarding funnels, behavioural signals, and risk signatures already tested and refined inside ruya’s digital bank operations. On top of that, they inherit the AI and machine-learning models Insightter has built to power ruya’s customer engagement growth – from activation and habit formation to early-warning risk and cure strategies. All of this runs on each fintech’s own proprietary data, inside ruya’s secure perimeter, with data ownership fully retained by the fintech. The result is faster time-to-market, lower experimentation cost, and a clearer line of sight from data to P&L impact.

With ruya AI- Growth Intelligence BaaS, this proven intelligence stack is now being made available, safely and in a governed way, to every fintech that chooses ruya as its BaaS partner.

“ruya had the vision to build a bank designed for modern digital behavior. Our role was to build the intelligence layer that helps it scale with data-backed discipline. Today, that same intelligence is becoming available to fintechs on ruya’s BaaS platform”, says Michel Kilzi, CEO, Insightter

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