SMART SERVE: Robots Take Over Coffee Service at Dubai Café

Amit Kakkar
2 Min Read
supplied image

Dubai, UAE- Yango Group robots will deliver coffee to guests at Soil Café on Kite Beach in Dubai from May 8 to 10, bringing the company’s robotics technology into an everyday café setting. 

From 3:00 pm to 8:00 pm Yango Group robots will deliver drinks directly to customers, while Yasmina, the company’s AI assistant, will help staff with simple tasks such as answering questions, recommending drinks, and supporting order requests.

The setup is designed to reduce pressure on staff during busy periods and improve service flow, demonstrating how AI and robotics can handle routine interactions while employees focus on higher-value, human-led service. Taking place in a live café environment, the experience also provides a practical demo at how these technologies can be applied across hospitality and retail sectors, where demand for efficiency and scalable service models continues to grow.

Yango’s delivery robots are already being deployed across urban environments, supporting last-mile logistics and food delivery operations. Designed to navigate sidewalks and pedestrian areas autonomously, they can carry multiple orders, optimize delivery routes, and operate in high-density city settings. In the GCC, Yango Group has partnered with noon to scale autonomous delivery, reflecting growing interest in robotics as a solution to rising demand in e-commerce and food delivery.

Islam Abdul Karim, Regional Head of Yango Group Middle East, said: “Dubai is one of the most dynamic markets globally for testing new technologies, with high customer expectations and a strong appetite for innovation. It’s a natural place to show how AI and robotics can work in real service environments, supporting staff during peak times, improving speed and consistency, and helping businesses manage growing demand. We show how Yango Group technology can help staff to focus on what matters most: customer interaction and experience.” The Soil Café experience forms part of Yango’s broader efforts to develop practical AI solutions across everyday use cases, including mobility, logistics, and customer service

SOURCE: MEDIA RELEASE / SUPPLIED CONTENT WITH IMAGE

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